SRC Technologies provides customized managed service solutions that are not limited to a standard set of management models. Most Managed Services Providers (MSPs) deliver their managed service with a “one size fits all” model. This “set it and forget it” approach manages the IT infrastructure with little or no human involvement. Our delivery model includes client involvement and highly responsive engineers that understand the use of proper processes and tools.
Our solutions range from foundational support (comprehensive monitoring and alerting) to complete management of our client’s IT Infrastructure. We recognize that all organizations have unique business requirements and we tailor our managed service solutions and service level agreements to meet those needs.
We monitor devices as a service to our customers and set thresholds and triage alerts so your team only gets the alerts they need to see and address. In addition, we will log service requests from your vendors on your behalf.